Refund policy

We have a 0-day return policy, which means you cannot return your item after receiving.

IN ONE ONLY CASE!!  you are eligible for a return, when you receive a wrong order from what you have purchased. In this case, you must provide the receipt or proof of purchase. After all,  your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

 
To start a return, you can contact us via whatsapp +965 65813805. If your return is accepted, we’ll provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question via whatsapp +965 65813805.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Note: additional delivery charges will be applied for any exchange services.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.